1-2 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
We work to make the best quality beds and other children furniture.
If you have any problems with the quality or delivery of the item, write me. We always find a solution for the customer to be satisfied.
We do not cover full refund with postage charges unless the item you purchased is defective. If you receive a defective item, please contact us.
Note to all our non EU customers: to successfully receive the delivery with your order - a signed proof of the delivery is requested from the receiver.
Cancellation policy will vary depending on "days to ship" of the products. For changing or cancelling the orders, please contact US. Please note that change or cancellation of the Customer's order may not be accepted in certain cases.
Oct 21, 2021
Oct 19, 2021
Beautiful product. Well-made. My 2yr old loves it!
Oct 13, 2021
I did a lot of research before buying a climbing triangle. This one was taller and had a higher weight limit. It arrived unassembled (as expected) and took my husband and I about 3 hours over 2 days to assemble. Once you figure out how the pieces go together it’s pretty quick, nothing crazy. This thing is HUGE, it will last us years and years. My 3 year old thinks it’s the coolest thing ever and my 11 month old is having a blast with the ladder board. Great quality and would definitely recommend.
Oct 7, 2021
The final product is great and as-advertised but the assembly is HARD. For the price, they could have made it much easier by using threaded inserts in the holes like most self-assembled furniture, or just provided self-tapping screws. It took us about 3 hours and a lot of muscle to put this together.
Sep 28, 2021