Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
We work to make the best quality beds and other children furniture.
If you have any problems with the quality or delivery of the item, write me. We always find a solution for the customer to be satisfied.
We do not cover full refund with postage charges unless the item you purchased is defective. If you receive a defective item, please contact us.
Note to all our non EU customers: to successfully receive the delivery with your order - a signed proof of the delivery is requested from the receiver.
Cancellation policy will vary depending on "days to ship" of the products. For changing or cancelling the orders, please contact US. Please note that change or cancellation of the Customer's order may not be accepted in certain cases.
Jul 29, 2021
This bed is beautifully made and looks great in my sons bedroom - the little gate on it is quite stiff and doesn't shut unless you lift it slightly, but other than that it's nice. There was a slight delay to delivery due to covid, which is fine but should be reflected in the original details when purchasing.
Jul 25, 2021
Tolles Bett, mit toller Qualität. Versand ging auch schnell, wollten das Bett eigendlich in dem dunkleren Holz, dies hatten sie momentan nicht, Kundenservice war auch sehr gut und man bekam schnell eine Antwort . Zwar alles auf Englisch aber das bekommt man auch noch hin😊. Dort haben wir auf jedenfall nicht das letzte Mal gekauft .
Jul 21, 2021
Very nice bed, my kids love it!
Jul 21, 2021
Alles total klasse geklappt. Wir sind begeistert. Vielen Dank 😊.
Jul 18, 2021
There’s a reason why these beds keep popping up in your Pinterest feed - they’re the best! The construction is amazing, the design is the best among all Montessori beds I’ve seen on Etsy, and the seller is extraordinarily professional. As a US buyer, getting this bed from so far away felt a little risky, but I’m so glad I did it. It arrived faster than anticipated.