1-2 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
We work to make the best quality beds and other children furniture.
If you have any problems with the quality or delivery of the item, write me. We always find a solution for the customer to be satisfied.
We do not cover full refund with postage charges unless the item you purchased is defective. If you receive a defective item, please contact us.
Note to all our non EU customers: to successfully receive the delivery with your order - a signed proof of the delivery is requested from the receiver.
Cancellation policy will vary depending on "days to ship" of the products. For changing or cancelling the orders, please contact US. Please note that change or cancellation of the Customer's order may not be accepted in certain cases.
Jun 12, 2021
Wonderful item. Sturdy, instructions were simple yet effectively helped me put the triangle together. I did turn the little butterfly and bolts the other way so the point in and I will be making a cushion strap to make it safer for my boy. Item could not ship to FPO but seller contacted me and let me know and gave me time to ask a friend who has a physical address near us in japan so I could have the items shipped there, kind of them to wait and not cancel the sale right away. The slide is smooth and the opposite rock wall side is sturdy. I was able to fold it up and stick the bolts through to keep everything compact and stored in a closet when not in use. Very fun, Sturdy, and simple. Perfect for a rowdy toddler on days too hot for the playground outside. Sanity saved 😆
May 27, 2021
Pretty solid quality and quite easy to assemble. The wood looks and feels nice. No doubt the kids will have fun with it. If I would have any complaints about it then from a perfectionist view not all rods are 100% straight. And the predrilled holes are not always absolutly middled. But beside that it‘s awesome. I don‘t regret buying it in the slightest manner.
Apr 25, 2021
The quality is great and the colors are pretty. We also got a few extra sticks, which I think is a nice gesture. Can't wait to see our wee one using it! It is however hard to mount with the provided tool, luckily we had other tools - I really recommend anyone buying this to use an electric screwdriver or similar, otherwise your hands will get sore in no time.
Feb 12, 2021
Tolle Qualität, schneller Versand. Alles super!