1-2 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
We work to make the best quality beds and other children furniture.
If you have any problems with the quality or delivery of the item, write me. We always find a solution for the customer to be satisfied.
We do not cover full refund with postage charges unless the item you purchased is defective. If you receive a defective item, please contact us.
Note to all our non EU customers: to successfully receive the delivery with your order - a signed proof of the delivery is requested from the receiver.
Cancellation policy will vary depending on "days to ship" of the products. For changing or cancelling the orders, please contact US. Please note that change or cancellation of the Customer's order may not be accepted in certain cases.
Jun 9, 2021
Be aware of import tax to UK. Nearly £50. Won't be buying anything unfortunately abroad again 😒 Great product though.
Jun 5, 2021
Simplement parfait ! Livraison comme prévu et rapide. Très bonne finition et bonne qualité malgré que le triangle n'est pas totalement droit au sol, il y a un écart d'un côté de quelques cm mais ne gêne en rien l'utilisation. N'hésitez pas, foncez ! Ma fille de 13 mois est ravie.
May 31, 2021
Our pikler has become a house favorite in such a short amount of time. Our 14 month old figured out how to climb well in just a few days and now uses it every day. It’s super well made which puts this momma at ease knowing it’s sturdy and durable for littles to use. The shipping was SO fast. We ordered on a Monday afternoon and it was here on Thursday morning. The only thing we didn’t love about it is the difficulty in putting it together. It comes with a very small Allen wrench and I had blisters on my hands after only partially finishing one side. I reached out to customer service and they said to use a drill to screw them halfway in and then the Allen wrench to do it the rest of the way. We ended up getting a longer Allen wrench so we could get a stronger grip, and that did the trick. All in all, great purchase!
May 17, 2021
Quick delivery, easy to assemble and great price. Would definitely recommend to others and planning to buy other items from this shop in future.
May 10, 2021