1-2 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
We work to make the best quality beds and other children furniture.
If you have any problems with the quality or delivery of the item, write me. We always find a solution for the customer to be satisfied.
We do not cover full refund with postage charges unless the item you purchased is defective. If you receive a defective item, please contact us.
Note to all our non EU customers: to successfully receive the delivery with your order - a signed proof of the delivery is requested from the receiver.
Cancellation policy will vary depending on "days to ship" of the products. For changing or cancelling the orders, please contact US. Please note that change or cancellation of the Customer's order may not be accepted in certain cases.
Oct 18, 2021
Lovely quality and very value for Money.
Sep 14, 2021
Purchased this because it was rather a unique design combining the arch and the swing. What I received was a product which was not quality checked. The details mentioned in assembly document and actual things provided do not match. They have mentioned one kind of screws but have provided different types of screws. The holes drilled in the planks are much smaller than the screws provided so they don't go in. It took a whole other level of DIY to get it set up not what you expect when you make a purchase. It took more than 2 days including the wait time for the response from seller as to how to fix it. Which we never got. We had to make the holes bigger by drilling to get the screws in. Also if you attach the swing to the arch it doesn't line up at same level when turned over. Great design very poor product.
Sep 13, 2021
We got the rainbow arch and swing with ladder board. Easy to assemble with power drill, only took about 30 minutes. The quality is superb and my 8 month old daughter loves it.
Sep 1, 2021
Ich bin völlig zufrieden! Ein wirklich tolles Teil zu einem super Preis!