1-3 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
We work to make the best quality beds and other children furniture.
If you have any problems with the quality or delivery of the item, write me. We always find a solution for the customer to be satisfied.
We do not cover full refund with postage charges unless the item you purchased is defective. If you receive a defective item, please contact us.
Note to all our non EU customers: to successfully receive the delivery with your order - a signed proof of the delivery is requested from the receiver.
Cancellation policy will vary depending on "days to ship" of the products. For changing or cancelling the orders, please contact US. Please note that change or cancellation of the Customer's order may not be accepted in certain cases.
Jul 18, 2021
Unsere kleine hat den Turm zum Geburtstag bekommen, und Sie und Ihre Freunde waren total begeistert 😄 Sehr zu empfehlen 👍🏼 Vielen Dank nochmal
Jul 17, 2021
The quality of the wood is extraordinary, and the gym comes exactly as described. Our daughter loves it already. Would highly recommend getting all of the ladders, as they really add to the set up.
Jul 9, 2021
Qualität sogar besser als erwartet! Wir sind alle begeistert :D
Jul 9, 2021
Vielen Dank dieser Kletterturm kam bei unserem 2 jährigen Sohn super an. Die Qualität ist hervorragend, das Holz ist ganz weich und es riecht lediglich nach dem.Öl. Die Aufbauanleitung war sehr verständlich und bebildert. Verpackt war es ebenfalls bestens keine Schäden o.ä. Der Versand ging auch sehr schnell und der Verkäufer informierte mit einer Trackingnummer über den Versand. Aber Achtung die Holzteile nicht an die Wand lehnen wir haben dort nun aufgrund des Öls Flecken an der Wand. Allerdings lehnte das Holz dort auch einige Tage (wir haben nicht so viel Zeit gehabt um es direkt aufzubauen) Nur zu empfehlen.
Jul 3, 2021
I really do like the gym set. It’s great. My kids fell in love with it once we assembled it. Shipping - It came faster than I expected, which is good. The only downside is that the package came damp. The material was fine thankfully. Assembly was a different story. The directions were clear for the most part. Though there was a couple of steps that were misleading such as one side requiring 6 dowels as opposed to 5. On top of that the cuts on the dowel rods (short and long ones) were not all the same lengths (for example two short dowel rods were off by a couple of millimeters). It wasn’t too big of a deal. But it did make assembly a little harder. Overall, it’s a good product. My kids love it. It fits nicely inside their room without overcrowding. It’s sturdy and it keeps my kids busy while I work from home.