1-2 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
We work to make the best quality beds and other children furniture.
If you have any problems with the quality or delivery of the item, write me. We always find a solution for the customer to be satisfied.
We do not cover full refund with postage charges unless the item you purchased is defective. If you receive a defective item, please contact us.
Note to all our non EU customers: to successfully receive the delivery with your order - a signed proof of the delivery is requested from the receiver.
Cancellation policy will vary depending on "days to ship" of the products. For changing or cancelling the orders, please contact US. Please note that change or cancellation of the Customer's order may not be accepted in certain cases.
Sep 15, 2021
Sep 8, 2021
These boards are beautiful! I got the rainbow rock board and rainbow ladder board. We already have several others so this was a great addition to what we already had.
Sep 6, 2021
The quality is really good. However, I got the option to have the rungs painted and didn’t realize they don’t put a seal coat so the paint already chipped during shipping. I’m gonna have to seal them myself now because I don’t want the paint to chip any further. Also, I couldn’t tell from the photos but the rung at the very top (to keep the ramp in place) is painted yellow on both sides. So the slide side will have a yellow rung, which doesn’t look great at all. I think it should have been kept natural. Also, I requested before I ordered to have an additional rung at the bottom of the climbing side of the ramp so that I could connect 2 piklers but apparently they couldn’t do it. Even though one of their listings shows a ramp just like that.
Aug 24, 2021
Schnelle Lieferung und Qualität super, gerne wieder!
Mar 3, 2021