1-2 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
We work to make the best quality beds and other children furniture.
If you have any problems with the quality or delivery of the item, write me. We always find a solution for the customer to be satisfied.
We do not cover full refund with postage charges unless the item you purchased is defective. If you receive a defective item, please contact us.
Note to all our non EU customers: to successfully receive the delivery with your order - a signed proof of the delivery is requested from the receiver.
Cancellation policy will vary depending on "days to ship" of the products. For changing or cancelling the orders, please contact US. Please note that change or cancellation of the Customer's order may not be accepted in certain cases.
Jan 22, 2021
Jan 16, 2021
Grandson absolutely loves it! Well built and very sturdy, will be used for years to come. Didn't come in the timeline originally outlined, which is the only reason for 4 stars and not 5 but overall very happy with this purchase and would buy again!
Dec 27, 2020
HIGHLY recommend! We bought the adjustable triangle with ladder/slide board and had it painted rainbow colors. This was the main Christmas gift for my 8.5 month old, it is beautiful and will last her for many, many years to come. We purchased around Black Friday and it was delivered a week before Christmas which was honestly a small miracle given all the delays I had with other packages. This one travelled by FedEx internationally and I wouldn’t have been surprised or held it against the seller if it didn’t make it in time. It took my husband and I probably 2 hours over 2 evenings to put together. We definitely broke a sweat screwing in all the rungs, but it wasn’t hard and we were able to understand the instructions. Box took a beating during travel, but everything was packaged well inside and was unharmed.