1-2 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
We work to make the best quality beds and other children furniture.
If you have any problems with the quality or delivery of the item, write me. We always find a solution for the customer to be satisfied.
We do not cover full refund with postage charges unless the item you purchased is defective. If you receive a defective item, please contact us.
Note to all our non EU customers: to successfully receive the delivery with your order - a signed proof of the delivery is requested from the receiver.
Cancellation policy will vary depending on "days to ship" of the products. For changing or cancelling the orders, please contact US. Please note that change or cancellation of the Customer's order may not be accepted in certain cases.
Feb 22, 2021
Produit conforme à la description, mais je rejoins un peu les autres acheteurs, les trous ne sont pas tous bien fait et c'est dommage car cela fait des éclats... Sinon j'en suis ravie !
Feb 14, 2021
I really like the pikkler but had issues with shipping. I understand there was a delay but my box had the wrong instructions and was missing pieces. After waiting over a month to receive the item I then had to wait even longer to get the missing pieces. They were very responsive and corrected the mistake though. Over all I would recommend.
Aug 27, 2020
I would like to give it a 4 star for the way it looks, but it wouldn’t be an honest review. Excuse me ahead of time for the non-technical jargon. CON 1. Although the wood is relatively soft, using the hex key would take an awful long time to put together. Luckily, I asked to use a power drill with a hex bit. 2. The nails themselves are bit soft and can be stripped. ( I had 2 extra bars, with extra smaller screws, but no extra larger screw.... didn’t make sense)Yes, I stripped one and have yet to go to the hardware store. 3. The milling for the holes did not align quite right, so then again, fitting the adjustable pieces was a bit difficult on two parts. PRO 1. The paint job was nice. 2. No sharp edges. 3. Instructions were confusing because you had extra parts. I had other people look over to make sure I was not crazy.
Aug 11, 2020
Didn't come with instructions but I messaged the seller and they got back to me quickly with the instructions. Son loves it!