Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
We work to make the best quality beds and other children furniture.
If you have any problems with the quality or delivery of the item, write me. We always find a solution for the customer to be satisfied.
We do not cover full refund with postage charges unless the item you purchased is defective. If you receive a defective item, please contact us.
Note to all our non EU customers: to successfully receive the delivery with your order - a signed proof of the delivery is requested from the receiver.
Cancellation policy will vary depending on "days to ship" of the products. For changing or cancelling the orders, please contact US. Please note that change or cancellation of the Customer's order may not be accepted in certain cases.
Sep 20, 2021
The wood is smooth and great quality. The seller communicated a delay which wasn't an issue. I knew it was coming halfway around the world. The 2 packages shipped very quickly and arrived with no damages. My husband was slightly concerned with the instructions. But it really was very simple and straight forward. All the holes were counter sunk and assembly was a breeze. We are still waiting for our mattress to arrive. But in the mean time, my son cannot stop playing in his new bed. He loves it, and we couldn't be happier.
May 20, 2021
Easy to assemble. Great for my toddler. She loves it and so do Mom and Dad.
Mar 2, 2021
I love it! The wood is beautiful and smooth. The shipping was as expected. The customer service was great. Easy to assemble. No complaints. I would order again. Love the functionality of the structure- I am using the support to hang a hammock!
Feb 15, 2020
Very solid quality, smooth surface and great design. All at a reasonable price. Many thanks!