5-8 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
We work to make the best quality beds and other children furniture.
If you have any problems with the quality or delivery of the item, write me. We always find a solution for the customer to be satisfied.
We do not cover full refund with postage charges unless the item you purchased is defective. If you receive a defective item, please contact us.
Note to all our non EU customers: to successfully receive the delivery with your order - a signed proof of the delivery is requested from the receiver.
Cancellation policy will vary depending on "days to ship" of the products. For changing or cancelling the orders, please contact US. Please note that change or cancellation of the Customer's order may not be accepted in certain cases.
Jun 7, 2021
Good quality BUT FedEx has now contacted me directly to pay extra vats due to the fact the seller is from outside the UK. Disappointed 😞
Mar 17, 2021
The instructions were a little confusing but once I started getting into putting it together it was relatively easy. I was able to put it together by myself while entertaining my toddler! It’s such nice quality and looks beautifully. After shipping it arrived relatively quickly, to my surprise. I’m definitely going to order some climbing toys from this shop next!
Dec 14, 2020
Absolutely love the bed - easy to put together and is solid. We had issues with delivery (courier's fault) but sellers communication was fab and they sorted out the issue. Thank you!!
Sep 26, 2020
Beautiful beds. Wanted a floor crib for my active twins and that's exactly what we received. Small miscommunication with the seller but we were able to resolve the issue quickly and efficiently. Excellent customer service. We have three beds from this seller and we would highly recommend! Our kids absolutely love their beds. Thank you!