1-2 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
We work to make the best quality beds and other children furniture.
If you have any problems with the quality or delivery of the item, write me. We always find a solution for the customer to be satisfied.
We do not cover full refund with postage charges unless the item you purchased is defective. If you receive a defective item, please contact us.
Note to all our non EU customers: to successfully receive the delivery with your order - a signed proof of the delivery is requested from the receiver.
Cancellation policy will vary depending on "days to ship" of the products. For changing or cancelling the orders, please contact US. Please note that change or cancellation of the Customer's order may not be accepted in certain cases.
Jul 19, 2021
Lieferung innerhalb einer Woche. Alles vorhanden und die Ware war gut verpackt. Das Holz ist top. Schöne bunte Farben. Der Aufbau war dank guter Aufbauanleitung innerhalb einer Stunde auch durch mich (Frau ;-) ) erledigt. Das verstellbare Pikler Dreieck wurde im Angebot gekauft. Der Preis im Vergleich zu anderen Händlern ist unschlagbar. Meine Tochter ist jetzt 10 Monate alt und hat bereits schon sichtlich Spaß an ihrem Dreieck, die älteren Brüder (4,5 und 7) natürlich auch.
Apr 19, 2021
We absolutely LOVE our Pikler! It's beautiful and super sturdy. And the seller was so accommodating when I asked if I could change out some of the colors for different ones. The quality is top notch and the rungs are big and can hold our 7 year old daughter. :) The seller took a few weeks to get it shipped but when we emailed them and reminded them to do so, they were quick to get it on its way. Actually getting it to our doorstep was another story entirely. Fed Ex was a complete nightmare! The entire set got all the way from Ukraine to the United States in about 5 days... From there, it took another 60 days for us to get it! Yep, you read that right, it took a total of over 60 days to get it! Fed ex gave us the run around every single time we called, which was, on average, twice a week. Beware of shipping issues
Apr 18, 2021
Five stars!!! We are so happy!! We love it! Great customer service!
Apr 18, 2021
Très bonne qualité, reçu rapidement, beau bois et bien adapté même pour un enfant de 3 ans
Apr 12, 2021