1-2 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
We work to make the best quality beds and other children furniture.
If you have any problems with the quality or delivery of the item, write me. We always find a solution for the customer to be satisfied.
We do not cover full refund with postage charges unless the item you purchased is defective. If you receive a defective item, please contact us.
Note to all our non EU customers: to successfully receive the delivery with your order - a signed proof of the delivery is requested from the receiver.
Cancellation policy will vary depending on "days to ship" of the products. For changing or cancelling the orders, please contact US. Please note that change or cancellation of the Customer's order may not be accepted in certain cases.
May 25, 2021
Great quality my daughter loves it
Apr 16, 2021
The product is beautifully made, however, did arrived with some small damage which was rectified with a small refund. My Son loves it, however, please be aware of not only shipping fees but custom fees that will arrive months later after the purchase( delivered to UK £50 in shipping fees and another surprise £50 in custom fees from FedEx). Lovely product but very disappointed in the extra fees which I feel are not clearly stated so please be aware of this prior to purchase.
Feb 10, 2021
Fantastic quality - really sturdy. Glad we got the coloured version! Thank you