1-2 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
We work to make the best quality beds and other children furniture.
If you have any problems with the quality or delivery of the item, write me. We always find a solution for the customer to be satisfied.
We do not cover full refund with postage charges unless the item you purchased is defective. If you receive a defective item, please contact us.
Note to all our non EU customers: to successfully receive the delivery with your order - a signed proof of the delivery is requested from the receiver.
Cancellation policy will vary depending on "days to ship" of the products. For changing or cancelling the orders, please contact US. Please note that change or cancellation of the Customer's order may not be accepted in certain cases.
Jul 10, 2021
Overall a very cool product, well made and high quality. We love it! But the wood of the ladders is a bit slippery. It is good for the slide side, but it is a bit too slippery for the climbing side in my opinion. Too dangerous with socks in my opinion.
May 30, 2021
Great product! Very well made , very clean and sturdy im inlove!
Apr 30, 2021
Feb 17, 2021
Perfect, exactly what we ordered. Fast delivery. Easy to assemble with the manual. Looks really robust and safe, especially with the certification.We are really happy.
Feb 12, 2021
My two daughters, 4 1/2 year old and 10 month old, are having a blast on this! Built very well and such a great purchase.