3-7 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
We work to make the best quality beds and other children furniture.
If you have any problems with the quality or delivery of the item, write me. We always find a solution for the customer to be satisfied.
We do not cover full refund with postage charges unless the item you purchased is defective. If you receive a defective item, please contact us.
Note to all our non EU customers: to successfully receive the delivery with your order - a signed proof of the delivery is requested from the receiver.
Cancellation policy will vary depending on "days to ship" of the products. For changing or cancelling the orders, please contact US. Please note that change or cancellation of the Customer's order may not be accepted in certain cases.
Jan 26, 2021
Non l article n a pas été envoyé à temps commande fin novembre pour le recevoir fin janvier L article en lui même est joli
Jun 30, 2020
The item itself is well made - aside from one of the feet being a little off balance with the others but not so much it is a problem. Delivery was a nightmare. The seller uses FedEx who are intended for business to business shipping and therefore do not supply the type of tracking updates you would get with other companies intended for customer use. My delivery was rearranged twice before being delivered on the 3rd day but there were no updates from FedEx about this and when I rang them I was given short shrift (despite remaining calm and polite myself!). Imagine my dismay then when I opened the package to find the instructions were utterly useless. The box contained 3 types of screw but there was no indication from the instructions which screw went into which bit and when I emailed I just got sent the same instructions!