1-2 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
We work to make the best quality beds and other children furniture.
If you have any problems with the quality or delivery of the item, write me. We always find a solution for the customer to be satisfied.
We do not cover full refund with postage charges unless the item you purchased is defective. If you receive a defective item, please contact us.
Note to all our non EU customers: to successfully receive the delivery with your order - a signed proof of the delivery is requested from the receiver.
Cancellation policy will vary depending on "days to ship" of the products. For changing or cancelling the orders, please contact US. Please note that change or cancellation of the Customer's order may not be accepted in certain cases.
Jun 16, 2020
Excellent product - arrived within a reasonable time frame (we were quoted several weeks delivery on point of order and it arrived before their anticipated delivery date.) Extremely good quality, easy to assemble with clear instructions. Folds to a nice, fairly compact flat rectangle for ease of storage. Our 2 year old loves it - its a good size for him and I can see he'll have lots of fun over the years. As a side note, it also makes an excellent blanket Fort...
Mar 27, 2020
Arrived a day early, beautiful quality, 1 year old and 3 year old absolutely love it.
Mar 12, 2020
Je met 4 étoiles car le produit de part sa qualité en vaut largement 5 mais le montage est un calvaire et la fiche explicative est très mal pensée et détaillée. Le triangle reste incroyable et mon fils l’aime beaucoup. I give it 4 stars cause the product itself worth more than 5 stars but the instructions suppose to help for the assembling are not well thought and explained. Good product otherwise my son loves it!
Sep 24, 2019
This has been a fantastic addition to my home child care business. The kids LOVE it and there's plenty of room for a couple kids to be climbing at once. Also, the natural wood is lovely to look at.
Apr 15, 2019
wunderschönes Dreieck und sehr netter Kontakt.... vielen lieben Dank