5-8 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
We work to make the best quality beds and other children furniture.
If you have any problems with the quality or delivery of the item, write me. We always find a solution for the customer to be satisfied.
We do not cover full refund with postage charges unless the item you purchased is defective. If you receive a defective item, please contact us.
Note to all our non EU customers: to successfully receive the delivery with your order - a signed proof of the delivery is requested from the receiver.
Cancellation policy will vary depending on "days to ship" of the products. For changing or cancelling the orders, please contact US. Please note that change or cancellation of the Customer's order may not be accepted in certain cases.
Sep 6, 2021
Parfait ! Le montage était très simple et rapide, tout est fourni ! Le top ! Je commanderai à nouveau ici quand mon petit bébé aura grandi et aura besoin d'un lit plus grand. Merci pour ce lit !
Aug 25, 2021
The company changed the address to another state for meafter it was shipped. It arrived at my daughter’s house only a day later then then promised!
Jul 15, 2021
I’ve had this bed built for a week. Overall the product is very good and seems solid. Packaging was okay, typical flat pack box but only protected by some plastic on the outside. Unfortunately one slat was split from either transit damage or a screw was over tightened in the workshop. One of the rail’s frame which holds the ladder (part that supports the mattress) was not level it should be 90o to the rail but was more like 100o though once assembled this was a nonissue. The ladder also was missing 2 of the 4 predrilled holes to guide the provided screws. And last issue with the product was one of the corner pieces was drilled incorrectly and so 1 of the 4 holes did not line up with the rest of the frame. After a week of messaging and providing images/measurements I still haven’t got confirmation on replacement parts.