Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
We work to make the best quality beds and other children furniture.
If you have any problems with the quality or delivery of the item, write me. We always find a solution for the customer to be satisfied.
We do not cover full refund with postage charges unless the item you purchased is defective. If you receive a defective item, please contact us.
Note to all our non EU customers: to successfully receive the delivery with your order - a signed proof of the delivery is requested from the receiver.
Cancellation policy will vary depending on "days to ship" of the products. For changing or cancelling the orders, please contact US. Please note that change or cancellation of the Customer's order may not be accepted in certain cases.
Jan 4, 2020
The bed is so beautiful and so well made! We gave it to our three year old for Christmas and she was thrilled. It was pretty straight forward to assemble, though a bit time consuming (maybe it wasn't the best idea to assemble it starting at 10pm on Christmas night!) Also, make sure adults don't try and sit on the edge as it isn't designed for adult weight (I am 120lbs and have twice perched on the edge to kiss my daughter goodnight and twice collapsed the bar the slats rest on - it's an easy fix, but best to just avoid doing it!) Overall we love this bed and are very happy with our purchase!
Dec 8, 2019
So, would I recommend this bed? Absolutely!!! But, as with most purchases, there are pluses and minuses. Here they are: Positive -The bed is well made. Well polished, smooth, and looks beautiful assembled!!! -Ugis, the owner, fulfilled our special requests at no extra costs! -Ugis is kind and tries to help his customers. Nice to work with. -We even ordered another bed right after due to the great quality! Negatives -Communication takes a while. Responses took some days. -Ugis seemed to have a bit of orders so manufacturing could take more time. -Missing parts or not quite right size. (This was our biggest woe! We had screws missing and one roof piece missing. As well as cardboard drawer panels needed to be cut to fit. But we managed to do that and Ugis sent out all of the missing parts to us.)
Jun 14, 2019
Omg wow wow wow 😊 This bed is perfect in every way It’s made with perfection , it’s easy too put together & delivery was amazing , super fast and not a mark on it . Draw under the bed is massive 👌great for my little girls small room It’s the most beautiful bed Iv ever had it’s great for boys & girl which ever way u want too dress it 😄 I am one happy customer 😊😊 I’d like too say a big thank you ❤️❤️
Oct 16, 2018