Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
We work to make the best quality beds and other children furniture.
If you have any problems with the quality or delivery of the item, write me. We always find a solution for the customer to be satisfied.
We do not cover full refund with postage charges unless the item you purchased is defective. If you receive a defective item, please contact us.
Note to all our non EU customers: to successfully receive the delivery with your order - a signed proof of the delivery is requested from the receiver.
Cancellation policy will vary depending on "days to ship" of the products. For changing or cancelling the orders, please contact US. Please note that change or cancellation of the Customer's order may not be accepted in certain cases.
Aug 13, 2021
Thank you for home for dreams for making reality my dream room for my son. The bed is much more prettier than the photos on the site. Exceed my expectations!! Delivery was fast once dispatched and assembling the bed was easy with the instructions ( I couldn’t do it but in general I’m not great assembling furniture) took approximately an hour my husband and a friend. Thank you Mara and Ugis for your help much appreciated!❤️ Definitely recommend!
Jun 7, 2020
Great shopping experience with HOMEforDREAMS!
Oct 24, 2019
We love the bed, our daughter loves her bed and every time we have visitors we have nice comments and questions on the bed. We're happy with our purchase and the customer service is great, super responsive and dedicated. 100% recommended!
Jan 16, 2019
My daughter absolutely loves her new bed! Very nice finish and a pleasure to deal with the seller. I would 100% recommend this shop. I am delighted with my purchase!
Dec 30, 2018
Spedizione e imballaggio perfetti! Il letto è bellissimo e nonostante qualche piccolo dubbio su quali viti usare, facile da montare. Ugis ha sempre risposto molto velocemente e molto gentilmente ad ogni mia dubbio. Sono decisamente molto soddisfatto!