Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
We work to make the best quality beds and other children furniture.
If you have any problems with the quality or delivery of the item, write me. We always find a solution for the customer to be satisfied.
We do not cover full refund with postage charges unless the item you purchased is defective. If you receive a defective item, please contact us.
Note to all our non EU customers: to successfully receive the delivery with your order - a signed proof of the delivery is requested from the receiver.
Cancellation policy will vary depending on "days to ship" of the products. For changing or cancelling the orders, please contact US. Please note that change or cancellation of the Customer's order may not be accepted in certain cases.
Jun 23, 2021
Let me start out by saying that the quality of the bed is good, it was relatively easy to put together, and my daughter does love it. The reason for the 3 stars is really a shipping issue. The bed was not delivered on the advertised date, but instead it took over a month to receive my order. The seller did refund me 20 euros for my inconvenience but it was still very disappointing to have the bed arrive so late.
Apr 24, 2021
Love this bed so much! The quality of the wood is superb. So soft and smooth. It was much easier and quicker to put together than I imagined it would be. The seller was very good about communicating about shipping times. Super happy with our purchase and the service!!
Feb 11, 2021
I recently purchased this bed for my 18 month old son. The quality of the bed is fantastic and working with Ugis on figuring out sizes and materials was quick and easy ! Assembly was very easy. So happy with my purchase and my son loves his new bed !
Jul 9, 2020